AssetRemix Documentation
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  • πŸ’»AssetRemix Documentation
  • Overview
    • ✨Our Features
    • πŸ“„Google API Disclosure
    • Outbound SMTP IP Addresses to Whitelist
  • πŸ› οΈGetting Set Up
  • Module Settings
    • Security
    • Custom Email
  • πŸ–₯️Asset Management
    • 🏠Dashboard
    • πŸŽ›οΈAssets
      • πŸ–¨οΈUploading Assets/ Getting Started
      • βœ…Checking Assets Out and In
      • 🏷️Generating Barcodes
      • Proxy Checkout
    • πŸ“Licenses
      • πŸ–‹οΈUploading/ Creating Licenses
      • πŸ“‹Assigning Licenses
      • ✏️Bulk Editing and Deleting
    • ⌨️Accessories
      • πŸ–±οΈCreating Accessories
      • πŸ“‹Assigning Accessories
    • πŸ—„οΈBundles
      • Creating Bundles
      • Restriction Location
    • βš™οΈSettings
      • πŸ’»Asset Models
      • πŸ—ƒοΈCategories
      • 🏭Manufacturers
      • 🧍Suppliers
      • πŸ’²Funds
    • πŸ’»Restrict Asset to Single Bundle
    • EULA Checkout Confirmation Page
    • πŸ“„Use Asset Expiration Date
    • πŸ“¨Resend Pending Checkout Emails
    • E-Signature Confirmation
  • 🎫HELP DESK
    • 🎟️All Tickets
      • 🎫Creating a Ticket for Unassigned Items
      • πŸ’¬Comments on Tickets
    • πŸ†˜Request Help
      • 🧰Creating Multiple Item Tickets on Assigned Items
      • πŸ“§Email Help Desk: Hashtag Language
      • πŸ’¬Comments on Tickets through Email
      • πŸ§‘β€πŸ’»Creating a Ticket for Others
    • βš™οΈSettings
      • πŸ—ƒοΈTicket Category
      • πŸ› οΈCustom Ticket Builder
        • Types of Questions/Labels
      • πŸ‘¨β€βš–οΈTicket Rule
      • βš™οΈOptions
      • β›”Restricted Help Desk
  • πŸ‘¨β€πŸ’ΌCORE
    • πŸ‘©β€πŸ’»People
      • πŸ–¨οΈGetting Started
      • πŸ“Setting Permissions for Users
        • πŸ‘¨β€πŸ«Setting Up Roles
      • πŸ‘©β€πŸ’»Editing or Deleting Users
      • πŸ“œView History for Help Desk Agents
    • 🏫Departments
      • πŸ–¨οΈGetting Started
    • πŸ“Location
      • πŸ–¨οΈGetting Started
    • πŸ’°Fines
      • πŸ’²Creating Invoices for Fines
    • βš™οΈSettings > Pending Action Rule
  • πŸ”—Integrations
    • Lansweeper
      • Lansweeper Account
    • JAMF School
    • JAMF Pro
    • SSO Integration
      • Google Workspace
    • πŸ’»Chromebook
  • πŸ“„Reports
    • βš’οΈReport Builder
      • Searchable Report
    • Editing and Filter Reports
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  1. 🎫HELP DESK

βš™οΈSettings

πŸ—ƒοΈTicket CategoryπŸ› οΈCustom Ticket BuilderπŸ‘¨β€βš–οΈTicket Ruleβš™οΈOptionsβ›”Restricted Help Desk

Last updated 1 year ago

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