AssetRemix Documentation
CtrlK
  • ๐Ÿ’ปAssetRemix Documentation
  • Overview
    • โœจOur Features
    • ๐Ÿ“„Google API Disclosure
    • Outbound SMTP IP Addresses to Whitelist
  • ๐Ÿ› ๏ธGetting Set Up
  • Module Settings
    • Security
    • Custom Email
  • ๐Ÿ–ฅ๏ธAsset Management
    • ๐Ÿ Dashboard
    • ๐ŸŽ›๏ธAssets
      • ๐Ÿ–จ๏ธUploading Assets/ Getting Started
      • โœ…Checking Assets Out and In
      • ๐Ÿท๏ธGenerating Barcodes
      • Proxy Checkout
    • ๐Ÿ“Licenses
      • ๐Ÿ–‹๏ธUploading/ Creating Licenses
      • ๐Ÿ“‹Assigning Licenses
      • โœ๏ธBulk Editing and Deleting
    • โŒจ๏ธAccessories
      • ๐Ÿ–ฑ๏ธCreating Accessories
      • ๐Ÿ“‹Assigning Accessories
    • ๐Ÿ—„๏ธBundles
      • Creating Bundles
      • Restriction Location
    • โš™๏ธSettings
      • ๐Ÿ’ปAsset Models
      • ๐Ÿ—ƒ๏ธCategories
      • ๐ŸญManufacturers
      • ๐ŸงSuppliers
      • ๐Ÿ’ฒFunds
    • ๐Ÿ’ปRestrict Asset to Single Bundle
    • EULA Checkout Confirmation Page
    • ๐Ÿ“„Use Asset Expiration Date
    • ๐Ÿ“จResend Pending Checkout Emails
    • E-Signature Confirmation
  • ๐ŸŽซHELP DESK
    • ๐ŸŽŸ๏ธAll Tickets
      • ๐ŸŽซCreating a Ticket for Unassigned Items
      • ๐Ÿ’ฌComments on Tickets
    • ๐Ÿ†˜Request Help
      • ๐ŸงฐCreating Multiple Item Tickets on Assigned Items
      • ๐Ÿ“งEmail Help Desk: Hashtag Language
      • ๐Ÿ’ฌComments on Tickets through Email
      • ๐Ÿง‘โ€๐Ÿ’ปCreating a Ticket for Others
    • โš™๏ธSettings
      • ๐Ÿ—ƒ๏ธTicket Category
      • ๐Ÿ› ๏ธCustom Ticket Builder
        • Types of Questions/Labels
      • ๐Ÿ‘จโ€โš–๏ธTicket Rule
      • โš™๏ธOptions
      • โ›”Restricted Help Desk
  • ๐Ÿ‘จโ€๐Ÿ’ผCORE
    • ๐Ÿ‘ฉโ€๐Ÿ’ปPeople
      • ๐Ÿ–จ๏ธGetting Started
      • ๐Ÿ“Setting Permissions for Users
        • ๐Ÿ‘จโ€๐ŸซSetting Up Roles
      • ๐Ÿ‘ฉโ€๐Ÿ’ปEditing or Deleting Users
      • ๐Ÿ“œView History for Help Desk Agents
    • ๐ŸซDepartments
      • ๐Ÿ–จ๏ธGetting Started
    • ๐Ÿ“Location
      • ๐Ÿ–จ๏ธGetting Started
    • ๐Ÿ’ฐFines
      • ๐Ÿ’ฒCreating Invoices for Fines
    • โš™๏ธSettings > Pending Action Rule
  • ๐Ÿ”—Integrations
    • Lansweeper
      • Lansweeper Account
    • JAMF School
    • JAMF Pro
    • SSO Integration
      • Google Workspace
    • ๐Ÿ’ปChromebook
  • ๐Ÿ“„Reports
    • โš’๏ธReport Builder
      • Searchable Report
    • Editing and Filter Reports
Powered by GitBook
On this page

Was this helpful?

  1. ๐ŸŽซHELP DESK

โš™๏ธSettings

๐Ÿ—ƒ๏ธTicket Category๐Ÿ› ๏ธCustom Ticket Builder๐Ÿ‘จโ€โš–๏ธTicket Ruleโš™๏ธOptionsโ›”Restricted Help Desk

Last updated 1 year ago

Was this helpful?