AssetRemix Documentation
  • 💻AssetRemix Documentation
  • Overview
    • ✨Our Features
    • 📄Google API Disclosure
    • Outbound SMTP IP Addresses to Whitelist
  • 🛠️Getting Set Up
  • Module Settings
    • Security
    • Custom Email
  • 🖥️Asset Management
    • 🏠Dashboard
    • 🎛️Assets
      • 🖨️Uploading Assets/ Getting Started
      • ✅Checking Assets Out and In
      • 🏷️Generating Barcodes
      • Proxy Checkout
    • 📝Licenses
      • 🖋️Uploading/ Creating Licenses
      • 📋Assigning Licenses
      • ✏️Bulk Editing and Deleting
    • ⌨️Accessories
      • 🖱️Creating Accessories
      • 📋Assigning Accessories
    • 🗄️Bundles
      • Creating Bundles
      • Restriction Location
    • ⚙️Settings
      • 💻Asset Models
      • 🗃️Categories
      • 🏭Manufacturers
      • 🧍Suppliers
      • 💲Funds
    • 💻Restrict Asset to Single Bundle
    • EULA Checkout Confirmation Page
    • 📄Use Asset Expiration Date
    • 📨Resend Pending Checkout Emails
    • E-Signature Confirmation
  • 🎫HELP DESK
    • 🎟️All Tickets
      • 🎫Creating a Ticket for Unassigned Items
      • 💬Comments on Tickets
    • 🆘Request Help
      • 🧰Creating Multiple Item Tickets on Assigned Items
      • 📧Email Help Desk: Hashtag Language
      • 💬Comments on Tickets through Email
      • 🧑‍💻Creating a Ticket for Others
    • ⚙️Settings
      • 🗃️Ticket Category
      • 🛠️Custom Ticket Builder
        • Types of Questions/Labels
      • 👨‍⚖️Ticket Rule
      • ⚙️Options
      • ⛔Restricted Help Desk
  • 👨‍💼CORE
    • 👩‍💻People
      • 🖨️Getting Started
      • 📝Setting Permissions for Users
        • 👨‍🏫Setting Up Roles
      • 👩‍💻Editing or Deleting Users
      • 📜View History for Help Desk Agents
    • 🏫Departments
      • 🖨️Getting Started
    • 📍Location
      • 🖨️Getting Started
    • 💰Fines
      • 💲Creating Invoices for Fines
    • ⚙️Settings > Pending Action Rule
  • 🔗Integrations
    • Lansweeper
      • Lansweeper Account
    • JAMF School
    • JAMF Pro
    • SSO Integration
      • Google Workspace
    • 💻Chromebook
  • 📄Reports
    • ⚒️Report Builder
      • Searchable Report
    • Editing and Filter Reports
Powered by GitBook
On this page
  • Verifying your Domain
  • Broken Email Link

Was this helpful?

  1. Module Settings

Custom Email

Customize your email domain and sender information

Last updated 3 months ago

Was this helpful?

Verifying your Domain

  1. Click "Add Domain". Using your domain console add the DKIM.

Click "View Instructions" to get your Name/Host Name and Value/Data. Copy and paste the values needed. The "Type" needs to match as well.

  1. Now add the Return Path information. Click "View Instructions" to get your Name/Host Name and Value/Data. Copy and paste the values needed. The "Type" needs to match as well.

  2. Your Main Domain should be verified within 48 hours. Verification is needed to move to "Inbound".

  3. Click on the "Inbound Domain"

  4. Verify the DKIM and Return Path repeating step 1 and 2.

  5. Verify the MX Record. Click "View Instructions" to get your Name/Host Name and Value/Data. Copy and paste the values needed. The "Type" needs to match as well.

  6. Verification can take up to 48 hours.

  7. Set up your sender information.

Broken Email Link

  1. We will send you an email if one of the above have been deleted. In the admin panel you will see the link that is broken lined out in red.

  2. Select "Action" and enable once link is corrected.

Click "View Instructions" to get your Name/Host Name and Value/Data