AssetRemix Documentation
  • 💻AssetRemix Documentation
  • Overview
    • ✨Our Features
    • 📄Google API Disclosure
    • Outbound SMTP IP Addresses to Whitelist
  • 🛠️Getting Set Up
  • Module Settings
    • Security
    • Custom Email
  • 🖥️Asset Management
    • 🏠Dashboard
    • 🎛️Assets
      • 🖨️Uploading Assets/ Getting Started
      • ✅Checking Assets Out and In
      • 🏷️Generating Barcodes
      • Proxy Checkout
    • 📝Licenses
      • 🖋️Uploading/ Creating Licenses
      • 📋Assigning Licenses
      • ✏️Bulk Editing and Deleting
    • ⌨️Accessories
      • 🖱️Creating Accessories
      • 📋Assigning Accessories
    • 🗄️Bundles
      • Creating Bundles
      • Restriction Location
    • ⚙️Settings
      • 💻Asset Models
      • 🗃️Categories
      • 🏭Manufacturers
      • 🧍Suppliers
      • 💲Funds
    • 💻Restrict Asset to Single Bundle
    • EULA Checkout Confirmation Page
    • 📄Use Asset Expiration Date
    • 📨Resend Pending Checkout Emails
    • E-Signature Confirmation
  • 🎫HELP DESK
    • 🎟️All Tickets
      • 🎫Creating a Ticket for Unassigned Items
      • 💬Comments on Tickets
    • 🆘Request Help
      • 🧰Creating Multiple Item Tickets on Assigned Items
      • 📧Email Help Desk: Hashtag Language
      • 💬Comments on Tickets through Email
      • 🧑‍💻Creating a Ticket for Others
    • ⚙️Settings
      • 🗃️Ticket Category
      • 🛠️Custom Ticket Builder
        • Types of Questions/Labels
      • 👨‍⚖️Ticket Rule
      • ⚙️Options
      • ⛔Restricted Help Desk
  • 👨‍💼CORE
    • 👩‍💻People
      • 🖨️Getting Started
      • 📝Setting Permissions for Users
        • 👨‍🏫Setting Up Roles
      • 👩‍💻Editing or Deleting Users
      • 📜View History for Help Desk Agents
    • 🏫Departments
      • 🖨️Getting Started
    • 📍Location
      • 🖨️Getting Started
    • 💰Fines
      • 💲Creating Invoices for Fines
    • ⚙️Settings > Pending Action Rule
  • 🔗Integrations
    • Lansweeper
      • Lansweeper Account
    • JAMF School
    • JAMF Pro
    • SSO Integration
      • Google Workspace
    • 💻Chromebook
  • 📄Reports
    • ⚒️Report Builder
      • Searchable Report
    • Editing and Filter Reports
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  1. Module Settings

Security

If you would like to add MFA or force logout into your system, you can find that under "Modules> Settings> Security.

Last updated 3 months ago

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In order to use either feature you must toggle on the feature and then confirm this choice by selecting "I Agree" on the prompt.

To set up your 2FA, follow the prompts to register your account.

When prompted, enter your 6 digit pin to authorize.

How to Reset User Authentication

Go to your user's Core Profile and click the "Reset 2FA"

You will be prompted to confirm.

The user will need to set up their 2FA from the beginning.