# All Tickets

## 1 - Creating a Ticket for Yourself

1. Click the "+ button" in the top right on the screen.
2. Select "Request Help for Yourself"

<figure><img src="/files/MXStNzfZExWdWdAaveY3" alt=""><figcaption></figcaption></figure>

3. Select which type of ticket you are requesting service for.

<figure><img src="/files/9fWvwlXn09U0UQMqEsT6" alt=""><figcaption></figcaption></figure>

4. Choose your item and the issue reason for the ticket.

<figure><img src="/files/IUWju2TOQKo51AUbt8WL" alt=""><figcaption></figcaption></figure>

5. Submit your ticket. It will automatically populate in your ticket field after submission.

## 2 - Create a Ticket for Someone Else

See our "[Request Help](/help-desk/request-help/creating-a-ticket-for-others.md)" tab to see how to create a ticket for someone else.

## 3 - Different Views

Change the view of your All Ticket dashboard from our normal table view.

<figure><img src="/files/isXEqd5OAgJv8JC2VP8N" alt=""><figcaption></figcaption></figure>

You can change how many columns you view by clicking the table with the number next to it, and selecting the headers you'd like to see.&#x20;

<figure><img src="/files/vI4ktXoQLPHst4TWOqaF" alt="" width="199"><figcaption></figcaption></figure>

To view you tickets in a column view by status order, select the far right "Column View" button. <img src="/files/9MASrokYZWvOMhg956o4" alt="" data-size="original">

<figure><img src="/files/F9SasSGRVK4zD1gKlNYx" alt=""><figcaption></figcaption></figure>

In this view, you can move tickets from one column to another by dragging and dropping them.

You can also edit, delete, issue a fine, or assign a ticket to an agent by clicking the 3 dots on the right side of the ticket. ![](/files/8jCUOpW4JmNMMJpwX19r)


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