Types of Questions/Labels

We try to accommodate all our customers needs in our Custom Ticket Builder. Here is a list of all the types of questions and Labels and what they do/ look like to the end user.

1. Text

  • Use this when you need a single line answer to a question/label.

  • Here is what it will look like to the end user.

2. Number

  • Use this when you need a numerical answer to a question/label and you do not want any text in the answer.

  • Here is what your end user will see.

3. Multiline Text

  • Use this when you need your user to give more detail then a single text line allows.

  • Here is what the end user will see.

4. Checkbox

  • Use this when you want a user to check if a question applies to them.

  • Here is the end user's view.

5. Date

  • Use this to add a date/ pop up calendar for the user.

  • Here is what the end user will see.

6. Conditional

  • Use this if you have a yes/no condition. I've also added a condition to this question as well.

  • Here is what the end user will see.

7. Selection

  • Use this when you need a drop down menu and multiple selections. Enter your selections under "Options".

  • Here is what the end user sees.

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