> For the complete documentation index, see [llms.txt](https://docs.adminremix.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.adminremix.com/help-desk/settings/custom-ticket-builder/types-of-questions-labels.md).

# Types of Questions/Labels

We try to accommodate all our customers needs in our Custom Ticket Builder. Here is a list of all the types of questions and Labels and what they do/ look like to the end user.

## 1. Text

* Use this when you need a single line answer to a question/label.
  \*

  ```
  <figure><img src="/files/OhbNWL4hGvaKwuA7Gyg6" alt=""><figcaption></figcaption></figure>
  ```
* Here is what it will look like to the end user.
  \*

  ```
  <figure><img src="/files/uWGxBUVEXGyKL3yRjz0I" alt=""><figcaption></figcaption></figure>
  ```

## 2. Number

* Use this when you need a numerical answer to a question/label and you do **not** want any text in the answer.
  \*

  ```
  <figure><img src="/files/dL1863HFFufQatqnBIhc" alt=""><figcaption></figcaption></figure>
  ```
* Here is what your end user will see.&#x20;
  \*

  ```
  <figure><img src="/files/SNw05N1UQdYnTzNqyXkW" alt=""><figcaption></figcaption></figure>
  ```

## 3. Multiline Text

* Use this when you need your user to give more detail then a single text line allows.
  \*

  ```
  <figure><img src="/files/BQtBuc8HIAYIRHYMxlkc" alt=""><figcaption></figcaption></figure>
  ```
* Here is what the end user will see.
  \*

  ```
  <figure><img src="/files/qeprJdPPg5r2TF0B0noN" alt=""><figcaption></figcaption></figure>
  ```

## 4. Checkbox

* Use this when you want a user to check if a question applies to them.
  * &#x20;

    <figure><img src="https://886837371-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqzQlqY7NPM9yObejMJmK%2Fuploads%2FV4KcsnPQYQxmlET5iGWN%2FScreenshot%202024-03-21%20at%2011.02.00%E2%80%AFAM.png?alt=media&amp;token=684af54a-b98b-4bb9-891a-16d7a849f826" alt=""><figcaption></figcaption></figure>
* Here is the end user's view.
  * <img src="https://886837371-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqzQlqY7NPM9yObejMJmK%2Fuploads%2FdF1y8fZNSF36OdrhlBld%2FScreenshot%202024-03-21%20at%2011.00.56%E2%80%AFAM.png?alt=media&amp;token=6eb1937a-4f04-4d1e-831e-24852929fa7b" alt="" data-size="original">

## 5. Date

* Use this to add a date/ pop up calendar for the user.
  \*

  ```
  <figure><img src="/files/4PH7IPYAEYfiJvgl3rfe" alt=""><figcaption></figcaption></figure>
  ```
* Here is what the end user will see.&#x20;
  \*

  ```
  <figure><img src="/files/H7IlE2AZ4lJ4weVa7M73" alt=""><figcaption></figcaption></figure>
  ```

## 6. Conditional

* &#x20;Use this if you have a yes/no condition. I've also added a condition to this question as well.
  \*

  ```
  <figure><img src="/files/OyRwPDo7ob9OA3n4xFlR" alt=""><figcaption></figcaption></figure>
  ```
* &#x20;Here is what the end user will see.
  * <img src="https://886837371-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqzQlqY7NPM9yObejMJmK%2Fuploads%2FFuQSVHnY4nPUl4N7TPKP%2FScreenshot%202024-03-21%20at%2011.00.45%E2%80%AFAM.png?alt=media&amp;token=6d308156-ae4b-4e0d-84ac-9a366d1276a3" alt="" data-size="original">

## 7. Selection

* Use this when you need a drop down menu and multiple selections. Enter your selections under "Options".
  \*

  ```
  <figure><img src="/files/Hbg3P4X0Drx6yLyzEiPz" alt=""><figcaption></figcaption></figure>
  ```
* Here is what the end user sees.
  \*

  ```
  <figure><img src="/files/E25oJmZ4l0t5Te13PYZV" alt=""><figcaption></figcaption></figure>
  ```


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.adminremix.com/help-desk/settings/custom-ticket-builder/types-of-questions-labels.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
